![]() The Recipient already Opened the Message: The Email Recipient uses a Mobile Device with a different Email client. Key Conditions for Outlook Recall to Work: The Outlook Exchange Connection must be Active. Under what conditions can you successfully recall a message outlook? ![]() When it got moved via a rule, recalling the message is not possible. The original message must arrive in the Inbox folder of the recipient. ![]() When Cached Exchange Mode is enabled and the recipient is working off-line, the recall process will fail. The recipient must have an active connection with Exchange. If the recipient has the Outlook Inbox open, this notification may prompt them to immediately open the message you are attempting to recall. When you attempt to recall a message, a recall notification appears in the recipient’s Inbox and remains there while the recall process is taking place. Does recalling a message notify the recipient? Note: Recalling a message can take up to two minutes to process and will only be successful if the following conditions are met: The recipient uses the Outlook client (not Outlook on the web or the Outlook app), and Outlook is running. How long does it take to know if a message recall worked? If the recall was successful, you’ll see a Recall Success note in front of the subject. As a result, Outlook will send you a notification about each recipient. ![]() When recalling the email, make sure to tick the following option: Tell me if recall succeeds or fails for each recipient. How do I know if a recalled message was successful in Outlook 2016? ![]()
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